FAQs

Here are some common questions. To give you the best customer experience, your feedback is strongly encouraged.

Q 1. Is WigThyGrip washable?

A. Yes! Our wigthygrip is washable either by hand or machine machine. Air dry is preferred. DO NOT dry with machine.

Q 2. How long does it take for my goods to arrive?

A. It usually takes 3-5 business days for all processing time and a maximum of 7 business days. Delivery times vary from product to product; based on demand and shipping location.

Q 3. What is WigThyGrip made out of?

A. Our products are made from Cotton and Bamboo material. The top of the cap is  inch 3' wide HD transparent Swiss Lace and a Velcro strap at the back of the cap.

Q 4. Do this product protect my edges and prevent bald.

A. On like other products, our product is design with materials that helps protects your edges from bald spot. 

Q 5. Do you cut the lace off the band before using?

A. No, the front lace should not be cut. The lace helps add grip to your wig

Q 6. Where is your company?

A. Our company is based in the Baltimore MD, United States of America.
Q 7. In what currency will I be charged?

A. We process all orders in USD. While the contents of the cart are displayed in multiple currencies, you will check out in USD at the latest exchange rate.

Q 8: Do I get a confirmation number when I place my order?

A. Yes, all customers receive an order number after placing their orders.

Q 9. How can I pay?

A. We accept all major credit cards: Visa, Mastercard, Discover, Amex and even PayPal.

Q 10. Is the cash on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe.

Q 11. If I enter my email address, will you sell my information?

A. We do not sell our customers' information. Email is only for follow-up and to send newsletters about our promotions and new arrivals.

Q 12. what time of wigs is this product use for

A. The lace front full cap wig gripper is ideal for side-parted or centered wigs, as well as for 4x4, 5x5, 6x6, and 7x7 lace front wigs.

Q. 13. What is your return policy?

A. We don't accept refunds, exchange ONLY!